Published: 10/19/2018
Technical Contacts listed on a contract may contact our Support Services team with any questions about implementing or maintaining Ping Identity’s products. This document will help ...
Category: General , 
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Published: 07/27/2018
Guide for customers to access, create, manage, and close tickets in Ping Identity's customer support portal.
Category: General , 
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Published: 03/06/2018
The Customer Portal contains information available only to named Technical Contacts on customer contracts.
Category: General , 
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Published: 08/01/2017
Oracle JRE 8 update141 and higher disallows SSL/TLS connections to services using SHA-1 certificates (end-entity or intermediate) if their root certificate is issued by a public CA ...
Category: General , PingAccess , PingFederate , 
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Published: 09/29/2016
This article describes a workaround to allow users to Sign into the Google Chrome Browser while SSO is configured.
Category: General , SaaS SSO , 
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Published: 01/27/2015
How to install Java JDK on Windows and set Windows Environment Variables
Category: General , 
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Published: 12/15/2014
A detailed overview of how PingFederate and PingAccess releases are versioned.
Category: General , 
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Published: 11/06/2014
Chrome will start the process of sunsetting SHA-1 (as used in certificate signatures for HTTPS) with Chrome 39 in November. HTTPS sites whose certificate chains use SHA-1 and are v ...
Category: General , PingAccess , PingFederate , 
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Published: 10/08/2014
Google has deprecated the Google Apps Provisioning API that the PingFederate Google Connector relies on for SaaS provisioning. PingFederate customers using the PingFederate Google ...
Category: General , Integrations , 
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Published: 09/07/2014
The Service Provider can only handle a fixed length subject, this article shows how to pad the length of the SAML_SUBJECT to provide that fixed length
Category: General , General , SAML , 
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